Arsène Wenger says the modern-day manager must be more sensitive with his players than ever before.
The Frenchman took his first job at Nancy-Lorraine in 1984, but has seen dressing-room dynamics change completely since then.
Where once a manager could be more authoritarian with his decisions, Wenger says they must now be able to justify every action.
“I believe that the modern generation is characterised in particular by the ‘why?’” Wenger told the Arsenal Magazine.
“You have to explain things to the people you manage – people are better informed, better educated and want to know more.
“You are in a position where you have to explain why you do something and what the purpose of it all is – and there are more demands made communication-wise.
“You are still the boss, and it is you who makes the decisions, but you have to explain things much better than you did 20 or 30 years ago.
“Modern society wants less pain, wants to suffer less and wants to be treated better in every aspect of modern life. Pain has to disappear, whether you go to the dentist or go to work.
“That’s why man-management has become more sensitive as well, because you have to treat people better and in a more tactful way. It is the way in which society has moved.”
